00502pamaa2200181 4500 0000017431 20111110090000.0 0070718644 658.31244 COO HF5549.5.C8 COO 1999 COOK Effective coaching Marshall J. Cook. New York: McGraw Hill, 1999. ix, 186p.: 23cm. Employees -- Counselling of Mentoring in business Employee motivation Supervision of employees