Synchroservice! : the innovative way to build a dynasty of customers

Main Author: Schonberger
Format: Book
Published: Illinois: Irwin Professional Pub., 1994.
Subjects:
LEADER 00505pamaa2200157 4500
001 0000015249
005 20090213090000.0
020 0 0 |a 0786302453  
082 |a 650.0285 SCH 
090 0 0 |a HF5415.5   |b SCH 1994 
100 1 0 |a Schonberger  
245 1 0 |a Synchroservice! :   |b the innovative way to build a dynasty of customers   |c Richard J. Schonberger and Edward M. Knod. 
260 0 0 |a Illinois:   |b Irwin Professional Pub.,   |c 1994. 
300 |a vi, 279p.:   |b 24cm. 
650 0 0 |a Total quality management  
650 0 0 |a Customer service