Synchroservice! : the innovative way to build a dynasty of customers
Main Author: | |
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Format: | Book |
Published: |
Illinois:
Irwin Professional Pub.,
1994.
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Subjects: |
LEADER | 00505pamaa2200157 4500 | ||
---|---|---|---|
001 | 0000015249 | ||
005 | 20090213090000.0 | ||
020 | 0 | 0 | |a 0786302453 |
082 | |a 650.0285 SCH | ||
090 | 0 | 0 | |a HF5415.5 |b SCH 1994 |
100 | 1 | 0 | |a Schonberger |
245 | 1 | 0 | |a Synchroservice! : |b the innovative way to build a dynasty of customers |c Richard J. Schonberger and Edward M. Knod. |
260 | 0 | 0 | |a Illinois: |b Irwin Professional Pub., |c 1994. |
300 | |a vi, 279p.: |b 24cm. | ||
650 | 0 | 0 | |a Total quality management |
650 | 0 | 0 | |a Customer service |