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Synchroservice! :
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Synchroservice! : the innovative way to build a dynasty of customers
Main Author:
Schonberger
Format:
Book
Published:
Illinois:
Irwin Professional Pub.,
1994.
Subjects:
Total quality management
Customer service
Holdings
Description
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Physical Description:
vi, 279p.: 24cm.
ISBN:
0786302453
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