Customer satisfaction measurement and management using the voice of the customer
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
Ohio:
Thomson Executive Press,
1995.
|
| Subjects: |
TSAM LIBRARY
| Call Number: |
HF5415 5 NAU 1995 |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 0000009248 | Open Shelf | Monographs | MISSING |