00601pamaa2200193 4500 0000012449 20060531090000.0 0256106657 658.562 GIT 1995 HD62.15 GIT 1995 GITLOW Quality management : tools and methods for improvement Howard Gitlow, Alan Oppenheim and Rosa Oppenheim. 2nd ed. Chicago: Irwin, 1995. xix, 508p.: 25cm. The Irwin series in statistics Quality control -- Statistical methods Oppenheim, Alan Oppenheim, Rosa