00529pamaa2200169 4500 0000012045 20060529090000.0 0071135286 658.5 NOO 1995 HF5415.15 NOO 1995 NOORI Production and operations management : total quality and responsiveness Hamid Noori and Russell Radford. New York: McGraw Hill, 1995. xxvi, 676p.: 24cm. Production management Total quality management Radford, Russell W.