CREECH. (1994). The Five pillars of TQM: How to make total quality management work for you. New York: Truman Talley Books/Plume.
Chicago Style CitationCREECH. The Five Pillars of TQM: How to Make Total Quality Management Work for You. New York: Truman Talley Books/Plume, 1994.
MLA CitationCREECH. The Five Pillars of TQM: How to Make Total Quality Management Work for You. New York: Truman Talley Books/Plume, 1994.
Warning: These citations may not always be 100% accurate.