00465pamaa2200157 4500 0000008580 20100119090000.0 0136522807 658.562 SUM HD62.15 SUM 1997 Summers Quality Donna C. S. Summers. New York: Prentice Hall, 1997. xi, 546p.: ill.; 24cm. Includes 2 disk (1 of 2 and 2 of 2) title : SQCpack for Windows student version Quality control