1
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by Zeithaml
Published 1996
Other Authors: '; “...BITNER,...”
2
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by Zeithaml
Published 2003
Other Authors: '; “...BITNER,...”
3
Cover Image
by Zeithaml
Published 2013
Other Authors: '; “...Bitner,...”
4
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by Zeithaml
Published 2009
Other Authors: '; “...Bitner,...”
5
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by Zeithaml
Published 2006
Other Authors: '; “...Bitner,...”
6
Cover Image
by Zeithaml, Valarie A.
Published 2000
Other Authors: '; “...BITNER, Mary Jo...”
7
Cover Image
by Zeithaml, Valarie A.
Published 2018
Other Authors: '; “...Bitner, Mary Jo....”
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Customer services Marketing Service industries --